Privacy Policy

Information We Collect

Houston Physical Therapy & Performance Center, LLC collects personal information that you voluntarily provide to us when you contact us, schedule an appointment, or use our website. This may include your name, phone number, email address, mailing address, insurance information, and appointment-related details. We may also collect information about your medical history and treatment as part of providing physical therapy services.

How We Use Your Information

We use the information we collect to schedule and manage your appointments, provide physical therapy and occupational therapy services, coordinate your care with other healthcare providers when authorized, process insurance claims and billing, respond to your inquiries and requests, and improve our services and website. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing

We may share your information with other healthcare providers involved in your care (with your authorization), insurance companies for claims processing, service providers who assist in our business operations (such as website hosting and form processing), and as required by law or legal proceedings. All third-party service providers are required to protect your information in accordance with applicable laws.

Your Rights

You have the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal information (subject to legal and regulatory requirements), and opt out of marketing communications. For requests related to your protected health information (PHI), please refer to our HIPAA Privacy Notice.

Website Analytics and Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. We do not use cookies to collect protected health information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Houston Physical Therapy & Performance Center, LLC
222 N. Jefferson St., Houston, MS 38851
Phone: (662) 456-1065
Email: houston@casstapleypt.com